Abby Gaudette

Design is art. My work strives to achieve the functionality of commercial art, while adhering to the principles of fine art.

Freelance

InterHarmony International Music Festival / Misha Quint, Cellist, Music Director and Founder

New York, New York, Florida, Italy

June 2003–Present

Designer June 2003–Present

Carnegie Hall Series posters, CD design. Logo design. Collateral pieces (flyers, posters, mailings etc) and photography for festivals in USA and Europe.
Websites: www.interharmony.com, www.srimf.com and www.mishaquint.com
Assistant to the Director June 2003–2019

Create Director’s schedule and festival calendars. Handle student application process, payments and questions. Aid in student placement, faculty needs, coordinating arrivals/departures, special requests, music assignments and chamber groups. Assist  the research and on site seasonal assistants

Full-Time

Cheetah Digital

New York, New York

December 2016–Present

Instructional Designer Full production of ELearning training videos on Cheetah Digital's platform

Senior Training Operations Specialist Trainer scheduling and coordinating. Senior Learning Management System (LMS) administrator with buildout, integration, and launch of Docebo.  Client facing integration, Reporting, intake forms

Experian Marketing Services

New York, New York

March 2004–December 2016

Training Operations Manager March 2012–December 2016

Trainer scheduling and coordinating. Running of the Learning Management System (SumTotal). Monthly reporting and fiscal year calendar year for quarterly and annual reports. Running of SharePoint site for published schedule and documentation

Manager of Support Services March 2004–March 2012

Managed Support Department for top e-mail marketing company. Field questions from Client Solutions, Client Services, Sales and Marketing. Deal with ISP issues, trends and troubleshooting. Interview, hire, train and reviews. Lead meetings and give tutorials. Handle all inbound replies and maintain instructions for each client in Support Interface

CheetahMail

New York, New York

February 2002–March 2004

Client Support Specialist Handled e-mails for clients from their subscribers. This position involved spotting trends, trouble shooting, changing format. Designed e-mail newsletters for clients

Education

Massachusetts College of Art, Boston, Massachusetts

​Bachelor of Fine Arts Degree, Graphic Design, 2000
Achievement: Studio Foundation Award

​Bennington College, Bennington, Vermont

Two years of undergrad before transferring to Massachusetts College of Art Boston

​Brimmer and May School, Chestnut Hill, Massachusetts

High School College Prep

​Certification

Camtasia 2020 and 2019 Certification

TechSmith Corporation

​Skills

Computers and Software

knowledge of imaging, page-layout and word processing software, Microsoft Office, Google Drive on PC and Macintosh platforms. Remote Desk Access (Zoom, Slack). Social media, Gamification, SurveyMonkey, RoboHelp, Github

​Design, Layout, and the Arts

Adobe Creative Suite (Photoshop, InDesign, Illustrator, Acrobat), typography, Camtasia, Snagit, digital credential management (Accredible, Credly), photography, digital and freehand artwork, art history, conceptualizing, brainstorming, mock-ups and sketching projects to final product

Base knowledge of Sketch, Adobe Premiere, Articulate, Captivate

​Learning Platforms

Extensive working knowledge in Learning Management Systems:

Docebo and SumTotal.

Base knowledge of TalentLMS, Tovuti, Cornerstone, Bridge

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