Abby Gaudette
Design is art. My work strives to achieve the functionality of commercial art, while adhering to the principles of fine art.
Freelance
InterHarmony International Music Festival / Misha Quint, Cellist, Music Director and Founder
New York, New York, Florida, Italy
June 2003–Present
Designer June 2003–Present
Carnegie Hall Series posters, CD design. Logo design. Collateral pieces (flyers, posters, mailings etc) and photography for festivals in USA and Europe.
www.interharmony.com, www.mishaquintcello.com
Assistant to the Director June 2003–2019
Create Director’s schedule and festival calendars. Handle student application process, payments and questions. Aid in student placement, faculty needs, coordinating arrivals/departures, special requests, music assignments and chamber groups. Assist the research and on site seasonal assistants
Full-Time
Marigold (Cheetah Digital)
New York, New York
January 2023–Present
Instructional Designer Full production of ELearning training videos on Marigold's platform
Cheetah Digital (Experian Marketing Services)
New York, New York
March 2004–January 2023
Senior Training Operations Specialist December 2016–January 2023
Trainer scheduling and coordinating. Senior Learning Management System (LMS) administrator with buildout, integration, and launch of Docebo. Client-facing integration, Reporting, intake forms
Training Operations Manager March 2012–December 2016
Trainer scheduling and coordinating. Running of the Learning Management System (SumTotal). Monthly reporting and fiscal year calendar year for quarterly and annual reports. Running of SharePoint site for published schedule and documentation
Manager of Support Services March 2004–March 2012
Managed Support Department for top e-mail marketing company. Field questions from Client Solutions, Client Services, Sales and Marketing. Deal with ISP issues, trends and troubleshooting. Interview, hire, train and reviews. Lead meetings and give tutorials. Handle all inbound replies and maintain instructions for each client in Support Interface
CheetahMail
New York, New York
February 2002–March 2004
Client Support Specialist Handled e-mails for clients from their subscribers. This position involved spotting trends, trouble shooting, changing format. Designed e-mail newsletters for clients
Education
Massachusetts College of Art, Boston, Massachusetts
Bachelor of Fine Arts Degree, Graphic Design, 2000
Achievement: Studio Foundation Award
Bennington College, Bennington, Vermont
Two years of undergrad before transferring to Massachusetts College of Art Boston
Brimmer and May School, Chestnut Hill, Massachusetts
High School College Prep
Certification
Camtasia 2020 and 2019 Certification
TechSmith Corporation
Skills
Computers and Software
knowledge of imaging, page-layout and word processing software, Microsoft Office, Google Drive on PC and Macintosh platforms. Remote Desk Access (Zoom, Slack). Social media, Gamification, Vimeo, SurveyMonkey, RoboHelp, Github, WellSaid Labs, ChatGPT
Design, Layout, and the Arts
Adobe Creative Suite (Photoshop, InDesign, Illustrator, Audition, Acrobat), typography, Camtasia, Snagit, digital credential management (Accredible, Credly), photography, digital and freehand artwork, art history, Audacity, conceptualizing, brainstorming, mock-ups and sketching projects to final product
Base knowledge of Sketch, Adobe Premiere, Articulate, Captivate
Learning Platforms
Extensive working knowledge in Learning Management Systems:
Docebo and SumTotal.
Base knowledge of TalentLMS, Tovuti, Cornerstone, Bridge